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Update & Improve the Outpatient Laboratory
A Q&A with John Park, MS, MT(ASCP)

As the outpatient laboratory works directly with patients, the process for reintroducing this service after a remodel and in light of the on-going COVID-19 pandemic has had to adjust accordingly. One major change is that prior to the pandemic, the outpatient lab operated primarily as a walk-in service, whereas now, it is almost entirely appointment based. Due in large part to our pre-pandemic update, we know how many patients we will see at any given time and what their needs are. Notably, the lab does not turn away patients who walk in, but we highly encourage appointments through community outreach, and we plan to retain this model moving forward.
CLICK HERE to read more about the technical (and non-technical) necessities for a new laboratory operation and how to maximize such a project.

Do You Know . . .
Whether your new instrument or technology ROI has come true? CLICK HERE to read How to Build an ROI for Capital Acquisitions, by Dennis Winsten, MS, FHIMSS, FCLMA, wherein he discusses how often the ROI is rarely obtained information, and how to avoid this pitfall by realizing a true return on investment.

Editor's Pick

CLICK HERE to view MLM’s Refrigeration Buyer’s Guide. This feature includes a sampling of valuable refrigerator and freezer vendors and service providers to enable safe and secure storage conditions for temperature sensitive products.

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